Our solutions

Devops and Technical Support

overview

What is devops and technical support

In the rapidly changing technical scenario, Bellurbis has emerged as a leader providing world-class IT support while controlling operational costs and living up to the customer expectations. Our global partnerships with leading network and well-equipped server management system enable us to simplify IT support and provide a safe and cohesive solution for network communication. With our competitive rates and high-end technical support, you can see significant cost reduction, increased life of your equipment and less time spent managing vendor relationship across your IT environment.

All our technical engineers are fully trained and have experience handling technical support for a wide range of services, including software installation, product integration, product enhancement, database service, special equipment etc. Technical support engineers at Bellurbis have a minimum of 3-4 years’ experience in 3rd line and 2nd line technical support environment. They have a strong knowledge of programming language and experience in working with both Microsoft and Linux server products, along with a deep knowledge of Enterprise environment and fluency in English. We cater to different time-zones, skills and languages with equal ease and preparation.

Solutions

Comprehensive IT services include

  • router-1807_67aa302b-3a94-46a7-aa3d-66b8928a87d7

    Best Performance

    With a high level of technical expertise and several years of experience, we guarantee best performance and customer satisfaction. We apply our years of experience to design custom-tailored support plan as a stand-alone service or an addition to your existing dedicated development team at Bellurbis.

  • telephone-operator-4682_c9489618-836b-47ec-8489-e15f613cb10c

    Round-the- clock Availability

    Our tech support staff is available 24/7. With round the clock availability of our technical support engineers, any tech issue is solved instantly eliminating downtime.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    Custom Training Model

    If you have a unique product and service that needs specialized skill-sets, we custom- train our tech support staff to cater to your needs. Without any locking period! Awesome, isn’t it? Reach out to us or contact us with your requirements to get a free, no-obligation quote!.

  • settings-server-1872_2e41baf2-8789-4215-b430-db35c3899936

    Development center environment

    Technical Support is able to receive assistance from our development center at any time. They can consult and seek advice from 700 + developers, testers and domain specialists working on site and promptly close tickets and improve your customer satisfaction

  • source-code-1754_2b435bd8-ce76-4910-8137-7d07a3557fa3

    Transparent Pricing

    We usually work on a fix pay-per- month model so there is no surprise pricing at the end of the month. The number of support engineers can be changed with changing needs allowing you to optimize the costs and get the best support services.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Outsourcing technical support services to an expert like Bellurbis will greatly advantage OEMs and ISVs who aim at providing high-end customer service and support without losing focus from the core services. It will be financially profitable for your company while enhancing your customer’s satisfaction rate.