In the rapidly changing technical scenario, Bellurbis has emerged as a leader providing world-class IT support while controlling operational costs and living up to the customer expectations. Our global partnerships with leading network and well-equipped server management system enable us to simplify IT support and provide a safe and cohesive solution for network communication. With our competitive rates and high-end technical support, you can see significant cost reduction, increased life of your equipment and less time spent managing vendor relationship across your IT environment.
All our technical engineers are fully trained and have experience handling technical support for a wide range of services, including software installation, product integration, product enhancement, database service, special equipment etc. Technical support engineers at Bellurbis have a minimum of 3-4 years’ experience in 3rd line and 2nd line technical support environment. They have a strong knowledge of programming language and experience in working with both Microsoft and Linux server products, along with a deep knowledge of Enterprise environment and fluency in English. We cater to different time-zones, skills and languages with equal ease and preparation.
Our tech support staff is available 24/7. With round the clock availability of our technical support engineers, any tech issue is solved instantly eliminating downtime.
With a high level of technical expertise and several years of experience, we guarantee best performance and customer satisfaction. We apply our years of experience to design custom-tailored support plan as a stand-alone service or an addition to your existing dedicated development team at Bellurbis.
Technical Support is able to receive assistance from our development center at any time. They can consult and seek advice from 700 + developers, testers and domain specialists working on site and promptly close tickets and improve your customer satisfaction.
We usually work on a fix pay-per- month model so there is no surprise pricing at the end of the month. The number of support engineers can be changed with changing needs allowing you to optimize the costs and get the best support services.
If you have a unique product and service that needs specialized skill-sets, we custom- train our tech support staff to cater to your needs. Without any locking period! Awesome, isn't it? Reach out to us or contact us with your requirements to get a free, no-obligation quote!.